Four of us were by now well aware of the experience of typical Ahmedabad AMTS & BRTS commuter. Ideas and different approaches to the issues had slowly started coming to our minds. So we simply put all these down on a sheet. We simply put all the things that came to us, as we can then refine any idea as we go ahead.
Different approaches – Gamification – further led to many ideas and solutions. We also started to diversify a little by also looking to issues related indirectly to the waiting scenario like – Appeal higher classes, Utilization of road exclusivity, Driver training. However it all at the end had to lead to a better commuter waiting experience.